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Shipping & Return Policy

Shipping Policy

Shipments will originate from New Jersey, USA. 

Free shipping will be shipped via USPS First-Class, Priority Mail, or UPS Ground for orders within the continental US.
Tracking number will be included with shipping.

Please note that if you would like to request a specific carrier or service, the shipping cost for your order may change.
Signature requirement may or may not be included automatically.
If you would like to specifically opt in or out of signature requirement for your order, please ask.

We are not responsible for lost packages; it is the buyer's responsibility to provide the appropriate and accurate shipping details, as well as any decisions made for shipping. For any issues with shipping, please contact your carrier for assistance.

If you are an international buyer or anyone outside of the continental US, please E-mail us at threewavemusic@gmail.com before making a purchase to discuss shipping options and other details.

Please note that our shipping cost does not include any VAT, import taxes, etc. as they are handled separately by different countries. 
Tracking for international orders may be limited.
Not all items are available for international shipping. 

 

Return Policy

Returnable within 14 days of delivery.

Items must be returned in original, as-shipped condition with all original packaging and no signs of use. Buyer assumes responsibility for all return shipping costs unless the item was not received as described.

Buyer receives full refund in their original payment method minus any shipping charges and transaction fees.*

*Applicable only for online orders.

The item must be in the same condition for a full refund. 
All parts and accessories must be included. 
Otherwise, a minimum restocking fee of 15% may be applied, or in a scenario when the item returned does not meet the requirements for a proper return, the item may be disqualified from any refunds.